Blog Customer Experience Leadership

WATCH: GTM Strategy & Playbook for $1M to $10Mn ARR growth

By Karen Mangia | December 15, 2024

Unlock the secrets to driving growth, building trust, and transforming customer experiences with insights from Karen Mangia, President & Chief Strategy Officer of The Engineered Innovation Group. In a dynamic conversation with Karan Chaudhry, Founder and CEO of SproutsAI, Karen draws on her remarkable career—spanning leadership roles at Salesforce and CISCO—to share strategies that empower both startups and established businesses to thrive.

WATCH FULL SESSION HERE

Karen, a seasoned leader in customer experience and author of the WSJ Bestseller Success From Anywhere, shares strategies and lessons from her extensive career, including her time at Salesforce and CISCO, where she led global teams and transformed customer experiences.

Topics covered include:
✨ Growth strategies for startups and scaling businesses
✨ Building trust in service-based industries
✨ Designing effective referral programs
✨ Leveraging customer insights for business growth
✨ Balancing leadership with personal life

Whether you’re part of a startup or an established business, this session offers actionable strategies and fresh perspectives to drive success.

WATCH FULL SESSION HERE